ITAM Training

Overview

The IT Asset Management (ITAM) Training Course provides comprehensive knowledge on effectively managing the lifecycle of IT assets, including hardware, software, and mobile devices. Participants will learn to optimize asset utilization, ensure compliance, control costs, and support strategic decision-making related to procurement, usage, and disposal of IT assets. The course is designed for professionals seeking to enhance their organization's asset management practices and align them with industry standards such as ITIL® and ISO 55000.

Key Features

  • Comprehensive Coverage: Covers all stages of the IT asset lifecycle, from acquisition to disposal.
  • Industry Standards Alignment: Aligns with best practices and standards like ITIL® and ISO 55000.
  • Cost Optimization: Focuses on strategies to reduce costs and maximize asset value.
  • Compliance Management: Emphasizes the importance of meeting legal and regulatory requirements.
  • Risk Mitigation: Teaches methods to identify and manage risks associated with IT assets.
  • Practical Tools and Techniques: Provides hands-on experience with tools and methodologies for effective asset management.
  • Certification Preparation: Prepares participants for recognized certifications in IT asset management.

Course Objectives

  • Understand ITAM Fundamentals – Gain in-depth knowledge of IT asset lifecycle management, including hardware, software, and mobile devices.
  • Implement Best Practices – Learn to align ITAM processes with industry standards like ITIL® and ISO 55000.
  • Optimize Asset Utilization – Develop skills to maximize the value and efficiency of IT assets while reducing costs.
  • Ensure Compliance – Understand legal, regulatory, and organizational requirements for managing IT assets.
  • Mitigate Risks – Identify, assess, and manage risks associated with IT asset management.
  • Support Strategic Decision-Making – Use asset data to make informed decisions about procurement, usage, and disposal.

Job Opportunities After Completing the course

  • IT Asset Manager
  • Configuration & Asset Management Specialist
  • IT Procurement Analyst
  • ITAM Consultant
  • Software License Manager
  • IT Operations Analyst
  • Risk & Compliance Officer

Salary Prospects

Country
Average Salary
United States
$75,000 to $160,000 per year
United Kingdom
£40,000 to £100,000 per year
India
INR 6,00,000 to INR 35,00,000 per year
Australia
AUD 80,000 to AUD 180,000 per year
UAE
AED 120,000 to AED 240,000 per year.
Singapore
SGD 80,000 to SGD 160,000 per year

Who Should Take this Course?

  • IT Professionals
  • IT Asset Managers
  • Procurement and Operations Staff
  • Compliance and Risk Officers
  • IT Consultants
  • Aspiring ITAM Specialists
  • ITIL or IT Operations Professionals

Course Content

  • What is IT Asset Management?
  • Why ITAM is important?
  • ITAM vs ITSM vs CMDB
  • Benefits: Cost Control, Compliance, Security
  • ITIL & ISO 19770 Overview
  • Hardware Assets (Laptops, Servers, Network Devices)
  • Software Assets (Licenses, SaaS)
  • Cloud Assets (AWS, Azure, GCP)
  • Mobile & Virtual Assets
  • Digital & Data Assets

Asset Lifecycle Stages:

  • Plan
  • Acquire / Procure
  • Deploy
  • Maintain / Use
  • Refresh / Upgrade
  • Retire / Dispose

Best Practices at each stage

  • Asset Tracking & Inventory
  • Tagging & Barcoding
  • Asset Repository
  • Assignments & Ownership
  • Depreciation & Financial Tracking
  • License Types (Per User, Device, Concurrent, Subscription)
  • License Compliance
  • Audit & True-Ups
  • Software Metering & Optimization
  • SaaS Management
  • ITAM Policies & Procedures
  • Roles & Responsibilities (ITAM Team Structure)
  • Vendor Management
  • Contract Management
  • Risk Management
  • ITIL 4 ITAM Practice
  • ISO/IEC 19770
  • NIST & COBIT
  • Governance, Risk & Compliance (GRC)
  • CAPEX vs OPEX
  • Total Cost of Ownership (TCO)
  • ROI & Cost Optimization
  • Budgeting & Forecasting
  • What is CMDB?
  • Difference: Asset vs CI
  • Linking ITAM with CMDB
  • Data Accuracy & Reconciliation
  • Discovery Tools
  • Request & Fulfillment
  • Asset Tracking & Updates
  • Incident & Problem Integration
  • Change Management
  • Automation & Workflows

Most in-demand ITAM Tools:

  • ServiceNow ITAM (HAM + SAM Pro)
  • Flexera
  • Snow Software
  • Ivanti ITAM
  • BMC Helix
  • Lansweeper
  • ManageEngine Asset Explorer
  • Microsoft SCCM / Intune
  • ITAM for Cloud (Azure, AWS, GCP)
  • ITAM for Remote Workforce
  • BYOD Policies
  • Shadow IT Management
  • SaaS Asset Management
  • Asset Discovery
  • Repository Configuration
  • Process Design (Lifecycle)
  • Policy & Governance
  • Software Compliance Audit
  • CMDB & ITSM Integration
  • Reporting & KPIs
  • Dashboards
  • KPI & Metrics
  • Asset Utilization Reports
  • Compliance & Risk Reports
  • Financial Reports
  • Security Risks in Asset Management
  • Patch & Vulnerability Tracking
  • Data Protection & GDPR
  • License Compliance Audits
  • IT Asset Analyst
  • HAM/SAM Specialist
  • ITAM Manager
  • ITAM Consultant
  • ITAM Process Owner
  • Governance & Compliance Specialist
  • ITAM Real-Time Scenarios
  • Frequently Asked Questions
  • License Compliance Scenarios
  • Project Explanation
  • Resume Building (ITAM Focus)

Are you ready to take your career to the next level and become a cyber security expert?

Enroll in our course today and take the first step towards your career success!

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